General
How to place an order?
Ordering online on the Color Blast website is simple!
Step 1:
Register for a free account before making a purchase. Click “Login” or “Register” on our website to create your account.
Step 2:
Browse through our collections and select the product(s) you wish to purchase.
Step 3:
Choose your preferred quantity and click “Add to Cart.”
Step 4:
You’ll be redirected to your cart page. Click “Proceed to Checkout” to make a payment.
Step 5:
Fill in the required details. You’ll have two shipping options:
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Weight-Based Shipping (via Pos Laju)
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Delivery by Lalamove/Bungkusit (arranged by customer)
Currently, we accept only Online Banking via Bayarcash (FPX) for all Malaysian banks.
Step 6:
Once your order is placed, you’ll receive an online invoice and tracking number via email.
Can I change my order after making a successful transaction?
Unfortunately, no. Once an order has been successfully placed, it will be immediately processed by our fulfilment team — hence, changes cannot be made.
How can I reach Color Blast’s customer support team?
📧 Email: sales@colorblast.my
🏢 Address:
COLOR BLAST SDN. BHD. (HQ)
B-27 Floor 1, Jalan Serai Wangi K/16K,
Alam Avenue 2, Seksyen 16,
40000 Shah Alam, Selangor.
🕒 Operation Hours:
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Monday – Friday: 8:00 AM – 5:30 PM
Shipping & Delivery
Is there free shipping?
Yes! We offer free standard shipping on orders over 2–4 pieces.
(Applicable for Pos Laju standard delivery only.)
When will I receive my order?
We process and ship orders from Monday to Friday (excluding weekends and public holidays).
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Processing time: 3–5 working days
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Tracking numbers: Will be emailed once your order has been shipped.
If you haven’t received your tracking number after 5 working days, please contact us at sales@colorblast.my.
Do you ship internationally?
Yes, we ship worldwide!
Please note that free shipping does not apply to international orders. Shipping fees vary based on region.
Exchanges, Returns & Refunds
Overview
Our returns and exchange policy lasts 7 days.
If more than 7 days have passed since your purchase, we cannot offer a refund or exchange.
To be eligible for a return or exchange:
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The item must be unused, unwashed, unaltered, and unscented
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Must be in original packaging with all tags attached
Exchanges
Only regular-priced items are eligible for exchange.
Sale items cannot be exchanged.
However, exchanges are accepted if:
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The item is defective or damaged, or
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You received the wrong item
If you need an exchange for these reasons, please email sales@colorblast.my and send the item to:
COLOR BLAST SDN. BHD.
B-27 Floor 1, Jalan Serai Wangi K/16K,
Alam Avenue 2, Seksyen 16,
40000 Shah Alam, Selangor.
Returns & Refunds
We do not provide refunds.
You may exchange for another product of equal or higher value within 7 days of receiving your order, provided it is in original condition (unworn, unwashed, unaltered, unscented, with all tags attached).
If the replacement item costs more, you will need to top up the price difference.
Items that are defective or incorrectly sent will be replaced with a new one of the same or equivalent value.
Sale Items
Sale items are not eligible for refund or exchange.
Cancellation by Customer (Faulty Product)
All product descriptions and images are provided “as is” and may slightly differ from the actual product.
If you receive a faulty item, contact our Customer Service Team with:
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Your order number
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Details of the product
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Reason for return
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Preference for refund or replacement
Once we receive the returned item, we will inspect it and notify you via email or phone regarding the replacement or refund status.
Product & Size Information
Important Notice on Size and Fabric
Due to bulk stitching production, the garment size may vary by ±2 cm from the size chart.
This product is not eligible for exchange unless it has a manufacturer defect.
For more details, please refer to our Terms & Conditions page.
Promotional items cannot be exchanged if the wrong size was selected during purchase.
There may be a 10% variation in fabric texture due to bulk fabric production.
We recommend wearing an inner layer for light-coloured items.
Body measurements should be taken at the shoulder, bust, and hip levels.
Please note that colour may vary by up to 10% from the actual product due to different phone or screen resolutions.
If you receive an incorrect size from our side, please contact our Customer Service for assistance.
Need Help?
For any questions regarding returns, refunds, or exchanges, contact us at:
📧 sales@colorblast.my